Product Sustenance

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Product Sustenance Services

The ever-evolving technology landscape requires business owners to remain abreast of emerging technologies, be mindful of the demands that follow them, and develop the competencies needed to stay aligned with both. The same applies to software products. To ensure they serve the company for long, without turning redundant amidst emerging technologies, companies need product sustenance services. QualEx is the best in this regard!

At QualEx, we are a team that acknowledges the significance of product sustainability through various competitive solutions that ensure timely optimization, upgrades, updates, and essential to advanced support. Our product sustenance services aim to help our clients to maintain the competence of the technology products they use and deliver their user/ customer expectations in the desired way. Here’s what we offer under product sustenance.

Our Product Sustenance Services

Sustaining Engineering Solutions

We help you sustain your software products with a focus on product and efficiency optimization. Our services under sustaining engineering solutions include feature enhancements, hotfixes and updates, product customization, ecosystem integration, and new feature development.

Patch and Release Management

We are a comprehensive product development partner specializing in a particular software product from conceptualization to sustenance. Accordingly, we extend our support to companies by ensuring timely and efficient patch and release management. Our experts also assist with patch management regulation and automation to ensure your product is in top shape and remains perpetually optimized.

Product Re-Engineering

At QualEx, we are a team of competent professionals that understand the significance of emerging technologies and their role and relevance in your business. As a result, we leverage emerging technologies and re-architect the product as and when necessary to enhance its performance and help you enjoy optimized scalability.

Re-Platforming

Our re-platforming support involves investigating suitable platforms, performing a cost-benefit analysis, turning fully cloud-native, and integrating with other platforms with progressive migration.

L1-L4 Technical Support and Maintenance

Our L1-L4 support for existing products includes fundamental to advanced user support, debugging and identifying problems, resolving user queries and concerns, troubleshooting errors, enabling automation, etc.

Remote Management and Networking

Need remote support? Well, don’t worry. We’ve got you covered! Our offshore team works as an extension to your in-house team while remotely monitoring and managing the existing software products. Our remote product support involves maintaining and updating machines and keeping them optimally functional at all times.

How does QualEx add value to your company?
Of course, our comprehensive range of product sustenance services is undoubtedly one reason that makes us a distinct partner. However, there exist a few other reasons that speak for our credibility and the value we deliver.
  • Team of qualified product development, support, and sustenance professionals
  • Services tailored to your product needs to help you derive optimal value from it
  • With us, your product remains competent, relevant, and functional throughou
  • Experience in serving as product sustenance experts for a range of business domains
  • Considerable reduction in the operational costs
Industries We Serve
Connect With Our Experts!

Are you looking for an end-to-end offshore product development, support, and sustenance partner? You’ve got QualEx! Connect with our experts  and allow us to be your product partners in the long run.

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